Booking Terms & Conditions
The person making the booking warrants that he or she has the authority of all persons included in the reservation to make the booking on their behalf. The person making the booking must also be 25 years of age or over.
Payment: A 25% non-refundable deposit of the total price is required at the time of booking, the remaining balance will be payable 60 days prior to the confirmed check-in date. Full payment is required at the time of booking for all bookings that are made within 60 days prior to the confirmed check-in date. Once full payment has been made the total amount paid becomes non-refundable.
Cancellation: Should it become necessary to cancel the booking, this should be in writing by the person initially making the booking. The cancellation will become effective from the date it is received by us. Cancellations are subject to a charge detailed below as a percentage of the total amount dependent on the time you cancel and are worked out on the amount of days remaining prior to the confirmed check-in date.
More than 60 days – 25% of the Total Price. (Loss of non-refundable deposit).
59 days to 31 days – 50% of the Total Price.
30 days to 0 days – 100% of the Total Price.
Travel Insurance: We recommend that guests purchase travel protection insurance to cover against unforeseen circumstances, events & cancellations.
Rental Period and Occupancy: Check-in time is 4pm on the confirmed arrival date, Check-out time is 10am on the confirmed departure date. Early arrival or late departure times are available, subject to availability – additional charges may apply. Occupancy is set at two people per bedroom plus an additional two people if there is a sleeper sofa. Guests may not exceed this limit. (It may result in eviction from the premises if the legal occupancy limit is exceeded with no refund of monies paid). It may also be necessary for the property manager or owner or agents of the property manager or owner to enter the premises in order to perform routine maintenance or repairs.
Damage: A credit card (debit cards are not accepted) must be given for all reservations to act as a security deposit. This credit card number will be charged if items are stolen or damaged in the rental property. The property should be left reasonably clean. If the property is not left in a suitable condition, it may be necessary to charge the credit card for costs to cover extra cleaning. This is accepted as part of the booking terms & conditions and is not subject to change or negotiation.
Accidental Damage Insurance: The Accidental Damage Insurance fee payable on some properties covers you for minor accidental damage to the property and it’s contents during your stay up to the value of $500. If you wish to make a claim you must notify us via telephone or email of the incident and the damage caused during your stay, we can then determine if the damage was accidental and covered under this policy. After you have checked out of the property we will not accept any claims under this policy and all damages will be deemed as willful and will be charged to the credit card we have on file for the security deposit.
Pets and Smoking: All homes are non-smoking and are non-pet friendly. Outside areas are designated for smoking. If we find there has been smoking or a pet in the property, there will be a minimum charge of $300 and may result in eviction from the premises with no refund of monies paid.
Pool Heat: Pool heat is an optional amenity at most properties. Pool heat can be added to a reservation for a nightly rate that varies depending on the property that is reserved. Once pool heat is requested by the guest the heater is turned on prior to the guest check-in and will run from approximately 8am to 8pm for the dates that have been paid for. Pool heaters will warm the pool to between 70 and 80 degrees Fahrenheit when operating optimally. Electric heating pumps, while still operating, are less effective during cold weather days when the outside ambient temperature drops below 60 degrees Fahrenheit.
Liability Limitations: The rental address may change without notice due to circumstances beyond our control. If this occurs, a property of similar or upgraded standard will be substituted. Parents must at all times, supervise children when using pool facilities and the facilities of the development. OVR Marketing LLC, the property manager or owner or agents of the property manager or owner accept no responsibility or liability for failure of equipment in the rental property, after notification of equipment failure to the property manager or owner or agents of the property manager or owner they will rectify the problem in a reasonable and timely manner. OVR Marketing LLC, the property manager or owner or agents of the property manager or owner is not responsible for any lost or stolen items and is not responsible for any items left behind by guests. OVR Marketing LLC are not responsible for the booking of any flights, transportation or other arrangements you may have made in addition to those services booked through us.
Indemnification: Guest hereby agrees to indemnify and hold OVR Marketing LLC, the property manager or owner or agents of the property manager or owner harmless for injuries or other losses to Guest and other persons and property that may occur in connection with Guest’s use of the Premises. Guest further agrees that, as a booking agent for the property manager or owner of the Premises, OVR Marketing LLC has no control over the condition of the Premises and, furthermore, that OVR Marketing LLC, the property manager or owner is not under any obligation to accept for safekeeping any moneys, securities, jewelry or other articles of personal property belonging to Guest, nor is OVR Marketing LLC, the property manager or owner liable for any loss in connection with any such items, or for providing security for the Premises. OVR Marketing LLC act merely as a booking agent for the property manager or owner and as such OVR Marketing LLC can accept no responsibility for any injury, illness or death or other loss caused. OVR Marketing LLC will cooperate in forwarding any complaint or concern of Guest to the property manager or owner of the Premises, but shall not be obligated to correct any condition or hazard associated with the Premises.
Force Majeure: In the case of “force majeure” it may be necessary to terminate your booking before the scheduled conclusion of your booking. Such measures are very unlikely to occur, however, if the circumstances arise we will not be able to offer refunds, compensation, or reimburse you for any expenses you incur. We cannot be held responsible or accept liability where we are prevented from delivering our contractual obligations by “force majeure”. These include, but are not limited to, war, threat of war, civil commotion or strife, hostilities, strikes and other industrial disputes, natural disaster, fire, acts of God, terrorist activities, technical difficulties with transportation, closure of ports or ferries, quarantine, epidemics, weather conditions, government action or other events outside our control.
Costs of Enforcement of this Agreement: In the event of any dispute between the parties to this Agreement, the prevailing party in such action shall recover from the non-prevailing party it’s attorney’s fees, paralegal fees, investigative fees, costs and interest through all appeals, bankruptcy, and collection efforts.
Governing Law & Jurisdiction: This agreement is governed by, and is to be construed and enforced in accordance with, the laws of the State of Florida, without giving effect to the principles of comity or conflicts of laws thereof. Should litigation be commenced by OVR Marketing LLC, the property manager, the owner or Guest, these parties must commence such litigation in the federal or state courts with jurisdiction in Osceola County, Florida. Each party consents to the exclusive jurisdiction and venue within the federal and state courts with jurisdiction in Osceola County, Florida, for a resolution of all disputes arising out of the construction, interpretation, or enforcement of any term or provision within this agreement, and each party hereby waives the claim or defense that any such court in which any such litigation is properly commenced as provided for herein constitutes an inconvenient forum.
Ownership: OVR Marketing LLC is the owner and operator of OrlandoAreaVacation.com. All charges will appear on your debit or credit card statement as OVR Marketing.
Errors or Omissions: OVR Marketing LLC, the property manager or owner reserves the right to cancel any booking made as a result of an error, omission or other unforeseen circumstance. This includes verbal, written or website errors which may affect the price, availability or type of unit rented.